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riyakali
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Android phone WiFi issues

Hi my name is Atul, my Samsung S8 won’t connect to my virgin media hub 3 as of last two days but my apple devices and my galaxy tablet is connecting. Please help 

Thanks

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legacy1
Alessandro Volta
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Re: Android phone WiFi issues

Could be a fault with the Samsung S8? Have you tested it own another wireless router?

or maybe the hub updated its firmware and that caused a problem.

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riyakali
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Re: Android phone WiFi issues

My router just went back to its original WiFi setting 1 day and I changed it back to my own settings but since I changed it 2 days ago it’s not connecting my S8, I have even put the MAC address manually for the S8 and all it says it’s in use but doesn’t connect. Thanks 

 

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Forum Team
Forum Team
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Re: Android phone WiFi issues

Hi Riyakali, 

Thanks for your post and welcome to our community. 

Really sorry you're having this issue, I can appreciate you're keen to connect. 

So just to confirm does the S8 connect to other wireless connections? 

Do you get an exact error message when you try to connect? 

Emma_C - Forum Team
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riyakali
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Re: Android phone WiFi issues

Hi thanks I was putting in the wrong password all issues now resolved.

Regards Atul.


@Emma_C wrote:

Hi Riyakali, 

Thanks for your post and welcome to our community. 

Really sorry you're having this issue, I can appreciate you're keen to connect. 

So just to confirm does the S8 connect to other wireless connections? 

Do you get an exact error message when you try to connect? 


th

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Forum Team
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Re: Android phone WiFi issues

Hi Atul,

 

Thanks for getting back to us and letting us know you're all sorted now 🙂 I'm glad everything is back up and running. Do give us a shout if there's anything we can help with in the future. RF

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