Hello all,
I hv no internet since 15 sep,2021. It is very frustrating to hear, during this 4 month i has been reschedule a thousand times , every appointment were 8am-1pm or 8am-6pm . I has been very Patient to wait their engineer teams or contrition team come to repull the cable outside to Connet to my house.
when every Estimate time almost end (like 3pm or 5pm ) i called their cs team . They all said the team still on the way to my house. However no one show up to fix on that day.than i call again very next day, no any reason to Explain to me. It is unacceptable for me and my family since moved in .
and the hopeless thing is no one to actually follow my case and no responsibility to VM. That is the most angry thing to me
in this time i use three sim card to connet company system barely able to working from home . Any one has solution and suggest for me to help ? Thank you.
