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All Edge searches blocked by Virus Safe

MykBhoy
On our wavelength

My wife’s laptop running Edge as browser suddenly cannot search for any topic. Virus Safe is blocking everything. The Mac or any other device on the same WiFi connection has no issues. Why is Edge the only browser with this issue?

13 REPLIES 13

lotharmat
Community elder
Because Edge is naff! 😉

Use Brave and see if it is a problem local to the GLW's lappy!



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Adduxi
Very Insightful Person
Very Insightful Person

@lotharmat wrote:
Because Edge is naff! 😉
<snip>

Hey, I use Edge without any problems ....    🙂   

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Ah - You're the one! 😉

In fairness, I only use it at work on a fairly hamstrung install.

At home I'm strictly Linux with Brave Browser!



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Hub 3 - Modem Mode - TP-Link Archer C7

Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi @MykBhoy

 

Thank you for your post regarding all Edge searches being blocked by Virus Safe, I understand how frustrating this must be for your wife.

 

Is your wife able to try using a different browser and see if the searches are not blocked then?

 

Best wishes,

 

Serena

 

 

MykBhoy
On our wavelength

Good old Explorer had no issues on the same laptop. Only Edge causing the issue with any search for absolutely anything. 

Thanks for your reply, MykBhoy, 

 

Have you been able to get things sorted since your post? How are you searching on Edge, is it Bing or Google?

 

Cheers,

Corey C

MykBhoy
On our wavelength

Not sorted, No. 

using Bing as this is her employers default choice of search engine  

Has her work set a group policy?

Is she connecting with a work VPN?

I use Edge at work and as it is a work laptop - policies have been put in place preventing certain websites working - Maybe this is the case an they have messed something up!

If it works fine on all other browsers; the problem is with Edge - Not VM!



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Hub 3 - Modem Mode - TP-Link Archer C7

Turn off Virus Safe or use another DNS like 1.1.1.1, 8.8.8.8 or 9.9.9.9

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