Virgin Media Community

[Silverlulu]

Have checked status in area and no broadband faults. Have switched power off a few times but still get AP.52 error with flashing heart.

[John_GS]

Hi Silverlulu,

Thanks for posting and welcome to the community.

I am sorry for the delayed reply and also for the service issues. Have you got everything sorted since your post? If not, please let me know and I can assist you further.

Kind regards,

[Sephiroth]

For those that don't know, the error relates to a Tivo box connected to a TV and it means that it can't get a proper signal on the coax cable (needs to be screwed in tightly). I would expect your broadband to be playing up though.