on 31-12-2022 17:33
Hi,
I have a hub 5 with split WiFi to the 2.4 and 5ghz as if I didn’t, the internet was constantly sub 5mbps speed, yet 5ghz got me 264. Weird. Anyway, I had a black spot so I ordered a pod and have installed it today. It has made my 5ghz WiFi disappear and now speeds are consistently below 5mbps again. This is shuts just rubbish! Any idea how I can resolve this?
Thank you.
on 31-12-2022 19:01
Hi @pdhiggin
With the pod(s) you should be aware of the following requirements for the pods to work with the Hubs.
The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'
Channel Optimisation must be left on
The SSIDs must be the same and broadcast enabled
The SSID must be password protected
The Passphrases of the SSIDs must match
As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home.
The following page has links to help for the wifi pods
https://www.virginmedia.com/help/booster-and-wi-fi-pods