cancel
Showing results for 
Search instead for 
Did you mean: 

5ghz and WiFi pods

pdhiggin
Joining in

Hi,

I have a hub 5 with split WiFi to the 2.4 and 5ghz as if I didn’t, the internet was constantly sub 5mbps speed, yet 5ghz got me 264. Weird. Anyway, I had a black spot so I ordered a pod and have installed it today. It has made my 5ghz WiFi disappear and now speeds are consistently below 5mbps again. This is shuts just rubbish! Any idea how I can resolve this?

Thank you. 

1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

Hi @pdhiggin 

With the pod(s) you should be aware of the following requirements for the pods to work with the Hubs.

The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'
Channel Optimisation must be left on
The SSIDs must be the same and broadcast enabled
The SSID must be password protected
The Passphrases of the SSIDs must match
As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. 

The following page has links to help for the wifi pods

https://www.virginmedia.com/help/booster-and-wi-fi-pods 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali