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5GHz lost connection

WeeJDoh
Tuning in

So all of a sudden last night our devices lost connection and it appears the 5GHz connection isn't working anymore. 2.4 is fine but it's been a pain having to log everything over to that. I've rebooted and pinhole reset the Hub 4 but it's still not resolved. 

 

Any ideas what could have happened?

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi WeeJDoh,

Thanks for posting, and sorry to see you're having some connection issues.

Thank you for trying a pin-hole reset already. I've had a look at things from our side, and our systems are advising reverting the split SSIDs back to 1 SSID will help improve the wireless performance within the home.

Are you able to try this?

Alex_Rm