on 02-11-2021 03:30
Hello,
I'm trying my luck here as virgins customer service is actually the worst I have ever had to deal with, it's driving me crazy. I finally got through to them 3 days ago where they were adamant and said they would ''fix everything by sending some signals'', shortly after hanging up. Of course, that didn't work. My problem happens will all devices, my internet drops down to crazy slow speeds very frequently. When it's rarely ''normal'' it averages about 190-210 mbps, which is what i pay for.
on 02-11-2021 15:18
on 05-11-2021 14:01
Hello @daseyuve,
Welcome to the community page, thank you for posting on here.
I am sorry to see that you are having issues with your speeds.
I was unable to locate an account for you using your forums details, can you please tell me if the above information has helped you?
Many thanks,
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