on 03-11-2022 22:05
Just had an email tonight from VM stating that that they are upgrading my service from 200MB to 250 MB completely free?!!!
All I have to do (according to the email) is to “…….reboot my Hub”.
Anyone had a similar email from VM today?
Answered! Go to Answer
on 03-11-2022 23:43
Hi @deans6571
It's a genuine email.
https://news.virginmediao2.co.uk/virgin-media-o2-is-boosting-broadband-speeds
03-11-2022 22:12 - edited 03-11-2022 22:16
@deans6571 wrote:Just had an email tonight from VM stating that that they are upgrading my service from 200MB to 250 MB completely free?!!!
All I have to do (according to the email) is to “…….reboot my Hub”.
Anyone had a similar email from VM today?
a friend of mine received theirs yesterday for 100 to 125.
on 03-11-2022 23:43
Hi @deans6571
It's a genuine email.
https://news.virginmediao2.co.uk/virgin-media-o2-is-boosting-broadband-speeds
on 06-11-2022 14:06
Genuine, they have just upgraded mine from 200 to 250. Only problem is I now am only getting 80 after re boot of hub.
18-11-2022 11:42 - edited 18-11-2022 11:43
I didn't actually end up rebooting my Hub but it now looks like the speed increase has happened automatically (the below tests are from a wired connection from a laptop) :
😊
on 20-11-2022 14:13
Hi deans6571,
Thanks for reaching back out, glad to hear your new speed has been added for you, we would still advised a reboot just to make sure everything is OK.
Regards
Paul.