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200MB to 250Mb

deans6571
Wise owl

Just had an email tonight from VM stating that that they are upgrading my service from 200MB to 250 MB completely free?!!! 

All I have to do (according to the email) is to “…….reboot my Hub”. 

Anyone had a similar email from VM today?

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571
1 ACCEPTED SOLUTION

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newapollo
Very Insightful Person
Very Insightful Person

Hi @deans6571 

It's a genuine email. 

https://news.virginmediao2.co.uk/virgin-media-o2-is-boosting-broadband-speeds 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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5 REPLIES 5

goslow
Alessandro Volta

@deans6571 wrote:

Just had an email tonight from VM stating that that they are upgrading my service from 200MB to 250 MB completely free?!!! 

All I have to do (according to the email) is to “…….reboot my Hub”. 

Anyone had a similar email from VM today?


https://www.ispreview.co.uk/index.php/2022/11/isp-virgin-media-o2-uk-confirms-new-broadband-speed-bo...

a friend of mine received theirs yesterday for 100 to 125.

newapollo
Very Insightful Person
Very Insightful Person

Hi @deans6571 

It's a genuine email. 

https://news.virginmediao2.co.uk/virgin-media-o2-is-boosting-broadband-speeds 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

nopants
Joining in

Genuine, they have just upgraded mine from 200 to 250. Only problem is I now am only getting 80 after re boot of hub.

I didn't actually end up rebooting my Hub but it now looks like the speed increase has happened automatically (the below tests are from a wired connection from a laptop)  :

deans6571_0-1668771645461.png

😊

 

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571

Hi deans6571,

Thanks for reaching back out, glad to hear your new speed has been added for you, we would still advised a reboot just to make sure everything is OK.

Regards

Paul.