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jbrennand
Alessandro Volta
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Message 11 of 13
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Re: 2.4ghz not working

You will be paying for the Modem and the network connection which should be working correctly. Just like the good old days :-)

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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HermanH
Joining in
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Message 12 of 13
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Re: 2.4ghz not working

Hi Tom,

Just to let you know, all is fine now. Virgin engineer installed a new router yesterday - he said the old one was ancient and was surprised it still worked at all! Many thanks for your help with this.
Cheers
H
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Forum Team
Forum Team
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Message 13 of 13
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Re: 2.4ghz not working

Hi HermanH,

 

happy to hear that the engineer installed a new router for you and that your internet service is back up and running.

 

Please let us know if you experience any more problems.

 

Regards,

 

Lisa

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