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2. 4ghz connection

derekgb
On our wavelength

2.4ghz not connecting to the Internet but 5 ghz does. Router is superhub 2

 

1 ACCEPTED SOLUTION

Accepted Solutions

lotharmat
Community elder
Might be worth a factory reset to see if it fixes it:

Make sure you can read all the default passwords on the base of the Hub before you do this

Unplug all ethernet cables

With the power on and the co-ax connected; press and hold the reset switch with a paperclip or sim removal tool for at least 60 seconds.

Allow 10 minutes to reboot, reset and stabilise



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Hub 3 - Modem Mode - TP-Link Archer C7

See where this Helpful Answer was posted

3 REPLIES 3

lotharmat
Community elder
Might be worth a factory reset to see if it fixes it:

Make sure you can read all the default passwords on the base of the Hub before you do this

Unplug all ethernet cables

With the power on and the co-ax connected; press and hold the reset switch with a paperclip or sim removal tool for at least 60 seconds.

Allow 10 minutes to reboot, reset and stabilise



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7

derekgb
On our wavelength
thanks for your info but a normal reset restored the service

Thanks for your reply and update, derekgb, glad to hear the reset restored your service.

 

Cheers,

Corey C