192.168.0.1 -how do I change the admin password?

[Billy70]

Hi,

How can I change the password on the admin hub?

It is asking for a user name, what should I be using to do this?

Many thanks in advance.

[Adduxi]

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@Billy70 wrote:

Hi,

How can I change the password on the admin hub?  It is asking for a user name, what should I be using to do this?

Many thanks in advance.

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The user name is the one you setup the first time you installed the Hub.  If you can't remember it, then you will need to do a factory reset and set the Hub up again from scratch.  Factory reset as below;

Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. Do NOT reboot the Hub, just let it do it's thing. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible.

[carl_pearce]

The HUB 3 doesn't ask for a username?

[Adduxi]

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@carl_pearce wrote:

The HUB 3 doesn't ask for a username?

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My bad, you are quite right  @carl_pearce   It's only the password  D'oh!!

[Billy70]

Thank you so much, so do I still need to do a factory reset?

I put the password in and it asked for a user name to which I have no clue!

Sorry for sounding clueless - it's because I am lol. 

[carl_pearce]

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@Billy70 wrote:

Thank you so much, so do I still need to do a factory reset?

I put the password in and it asked for a user name to which I have no clue!

Sorry for sounding clueless - it's because I am lol. 

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I assume you have a HUB 3, based on your previous posts?

When you log into the HUB it never asks for a username so I'm unsure what you are accessing.

Does it look like:

[Billy70]

Yes it's just like that. 

I want to change the password that you enter on that screen, and that's where it prompts for a user name. 

Many thanks. 

[carl_pearce]

Would it be possible for you to take a screenshot of what you are seeing, and post an image here?

[Billy70]

Thank you so much. 

Yes but it' won't be until tomorrow if that's OK. 

Do appreciate your help with this. 

Thank you. 

[carl_pearce]

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@Billy70 wrote:

Thank you so much. 

Yes but it' won't be until tomorrow if that's OK. 

Do appreciate your help with this. 

Thank you. 

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That's fine, no rush.

Very curious as you shouldn't be prompted for a username!