on 24-05-2022 12:38
(Code: DEF01) getting registration error. Tried all browsers already
on 24-05-2022 12:45
I'm having the same issue as well. Been trying to register an account for 2 weeks now with no luck.
on 24-05-2022 14:54
Apologies for the issues dhaval,
Welcome to the community.
Can I ask when registering your password follows these requirements?
- Between 8-10 characters
- Start with a letter
- Contain at least one number
- No special characters
Thanks,
on 24-05-2022 21:15
yes, I tried all things
on 25-05-2022 08:29
Hi dhaval,
Thank you for reaching back out, we are sorry for any inconvenience caused, our team is still working on this and we are hoping to get this resolved very shortly, if you can hold off trying to set this up in the meantime.
Regards
Paul.
on 26-05-2022 11:48
Getting error: not allowed to setup password.
I tried each combination still get this error
"You can't use that password. Please choose another."
on 26-05-2022 14:05
Thank you for confirming the message you receive dhaval.
I would be happy to look in to resolving this issue from our side. To do this, I will just need to pop you over a private message to confirm a few details. This message will be available via the purple envelope on the top right of this page.
Speak soon,