failing to connect to virgin media mobile chat

[Rammstein1972]

hi,I'm wondering if anyone else has this problem,I've been trying to connect to the chat feature for a couple weeks now and every time it says failed to connect. Nothing wrong with the internet.Anyone know why? Thank you.

[Gareth_L]

Hello Rammstein1972

Sorry to hear this 

Can we please ask what is that you need help with 

Gareth_L