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Leos
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VirginMedia App on iPhone failing to login

VirginMedia App is the most frustrating thing i've installed on my iPhone, basically it wont login even after changing Password using password reset on main computer, on my iPhone it simple doesnt work.  Even worse i cant even use Wifi on the underground as it again fails to login!  what a pile of crap.

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Forum Team
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Re: VirginMedia App on iPhone failing to login

Hi Leos,

 

Sorry to hear you're having issues. Have these been sorted since posting?

 

If not, let me know and I can assist further,

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Wezza
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Re: VirginMedia App on iPhone failing to login

It been like it since i joined in may i think was its a wast of time that app !

"Pay Peanuts You Get Monkeys"
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Forum Team
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Re: VirginMedia App on iPhone failing to login

Sorry to hear that Wezza,

 

Have you reached out to the team on the In-app help?

 

Thanks Joe_F

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