Menu
Reply
  • 1
  • 0
  • 0
MohammadMonfare
Joining in
232 Views
Message 1 of 2
Flag for a moderator

Unable to register my My Virgin Media account online

I installed and successfully have been using my broadband since 27 sep 2018. But unfortunately, I cannot register my Virgin Media account. Whenever I want to login with the previous email that I used to buy the service, it asks me to create a new account with virgin email instead. However once entering my data the "Continue" button is still inactive:

virgin.jpg

[MOD EDIT: Image rejected due to Personal and private information. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
  • 2.31K
  • 60
  • 78
Moderator
Moderator
192 Views
Message 2 of 2
Flag for a moderator

Re: Unable to register my My Virgin Media account online

Hi MohammadMonfare and welcome to the community,

I'm sorry to hear you're having difficulty registering your My Virgin Media account. I'd like to help if you still need it so I'll be dropping you a private message for more info soon. Just click the small envelope logo to the top right.

Thanks,

Michael_JK
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply