on 09-02-2022 17:33
Hey, so I am new to virgin media broadband, and have tried several times to sign up with my app but it will not let me. Please could you help??
on 10-02-2022 08:42
Hi Jeannette84,
Thank you for reaching out to us and a very warm welcome to both our community and Virgin Media, sorry to see you are struggling to set up your online app, is it a Virgin Media Online account you are struggling to set up, what issue are you getting when you try, are you getting an error?
Regards
Paul.
on 10-02-2022 09:08
Hi its the virgin media app I am trying to register with as I now have virgin broadband, but it just says error every time I try to register
on 10-02-2022 11:41
Have you tried setting up an online account up first then once set up then use the same details to log into the app?
Regards
Paul.