I've just downloaded the VM app and it seems pretty good. I currently have an intermittent broadband service and a few TV channels pixellating. The new app says no know issues in the area, when I ring to report my own individual problem, I am told thare are known issues with TV and broadband in the area.. Does this mean that I should disrefard the app info in the future? If its not accurate , was it worth putting it on the app in the first place?
My point was that the app stated there was no problem in the area and when I rang to report what I now thought was an individual problem, a recorded message told me that there was an issue in the area.
It went on to say VM were working on it and I could sign up for notification when it was sorted.
My question was, if the app gives incorrect information which differs from the actual situation, was it worth including service status on the app?
There was another episode of intermittent disruptions a couple of days ago, but I went straight to the phone and it was known about and fixed within a few hours. Fingers crossed the issues recently will have been solved, it's been quite a regular occurance recently