on 13-10-2022 15:16
I have had an account with Virgin Media for a few weeks and my broadband was installed in my home over a week ago. On my VM app, it says ‘we’ll have you set up within 48 hours’. This was due to be set up days ago which means I can’t view or manage my bills and settings, see my package details or check my service status. I need my account to be set up so I can view my details.
thanks!
on 13-10-2022 17:34
Hi Meganlucy21,
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues setting up your online account. I've not been able to locate any details for you, so I've popped you over a private message (purple envelope, top right hand corner) to get this from you.
Alex_Rm