Password

[Alan359954]

I can’t reset password. 

this is the message 

You can’t reset your password online right now, as you don’t have additional details set up on your account.

To reset your password, please contact us and one of our team will help you.

I contacted you twice and got cut off 

[Ayisha_B]

Hi @Alan359954 👋

A warm welcome to our Community Forums and thanks for your post. It's great to have you here.

I am sorry you're experiencing some issues resetting your password and that you were cut off when you contacted our team. I can assure you this is never intentional. 

I would love to help you further so will pop you a PM now to confirm some details and we can take it from there. 

Speak soon! 😊