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SanjayM
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Old bills , even previous month not visible

Community says previous 6 months bill is available on the site. But today June 2018 , only current month bills is on the website. No other previous months is visible 

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SanjayM
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Re: Old bills , even previous month not visible

I have found the answer(using website)

1) When called virgin media they said I am not registered. I said I am! 

2) they give me a new password and I get an email saying I am registered for e-bills (I thought I had done this before via phone call)

3) Login to virgin media with this password

4) Go to 'My Bills' ->(you will see current month bill only here)-> click 'View this bill' -> Now on the right side 'My Bills' section you will see the bills download links listed one below the other. 

There is no 'previous bills' / 'old bills' available like community or the support agent says. 

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