4 weeks ago
Got a 2 above virgin media app, been everywhere inside app, signed out back in again, deleted and reinstalled and still have 2 at top of app
Thank you for reaching out to us in our community, when you have a number next to the app this usually means there a notification,
Have you checked all the icons at the bottom of the app?
Yep checked all but still there
3 weeks ago
Thanks for getting back to us tracker21 and sorry this hasn't been picked up sooner.
Can you tell me if this matter is still ongoing? Have you tried to see if there are any app updates that need to be performed on the application
Yep still ongoing and still there, it does have latest ver 10.0051.5708
Thank you for confirming. Silly question, have you tried switching off notification permissions for this app in your phone's settings? If not, would you be able to give this a go and see if it helps?
If this is still no good, please could you confirm what handset you're using?
Tried that and still there, I have iPhone 8 appreciate you looking into this for me
2 weeks ago
Thanks for that.
I would advise going onto the app, clicking "give us app feedback" and then "technical niggles"
If you pop in the details and a contact number the team should be able to have a closer look.
Many thanks, think I will and let’s see if anything happens