Not receiving verification email link

[joe_tennis]

Hi,

please could you help, I’ve signed up to Virgin Media, however my verification email link has expired, but when I click resend email, nothing gets sent and I’ve checked spam/junk folders and still nothing.

can someone please help me to get set up? 

Thanks in advance!

[Steven_L]

Hey @joe_tennis,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry to hear of the issues that you're having try to verify your account and complete the online account registration process.

I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L