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No confirmation email for virgin media account

Pancho1993
Joining in

on ‎25-03-2023 09:47

Hi,

Only joined a couple of days ago, but when trying to register for the virgin media app, I never recieved a confirmation email to verify the account. I've tried phoning the customer service number but after 30 minutes gave up as no answer. Can anyone help? 

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John_GS
Forum Team
Forum Team

on ‎25-03-2023 11:55

Hi @Pancho1993 

Thanks for posting and welcome to the community. Sorry to hear you're having issues with the verification of the online account.

I will send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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