My virgin medoa app not working

[CatherineMc]

I'm trying to log in to the My Virgin Media App and it's saying my email is invalid buy it isn't. I have used it since I signed up to Virgin

[Tom_W1]

Hi @CatherineMc thanks for your  post here although we're sorry to hear of your concerns raised here.

Please allow me to send you a PM so I can look into this further for you - kindly expect the PM from me to arrive shortly, and respond directly when you can!
Many thanks