Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My virgin media

Adamp1872
Joining in

on ‎12-08-2022 14:35

I signed up for My Virgin Media. After registering I was unable to login with the password I set up with and when I try to reset password it is asking me to contact virgin media 

0 Kudos
3 REPLIES 3

Steven_L
Forum Team
Forum Team

on ‎12-08-2022 16:52

Hey @Adamp1872,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your new online account, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L

Adamp1872
Joining in
In response to Steven_L

on ‎12-08-2022 17:04

Still waiting on your message 

0 Kudos

Graham_A
Very Insightful Person
Very Insightful Person
In response to Adamp1872

on ‎12-08-2022 17:50

@Adamp1872 wrote:

Still waiting on your message 

@Adamp1872  Have you checked the purple envelope icon in the top right corner of this page?  That is where you will find private messages from VM Forum Team staff.  They do not arrive as emails into your normal email account.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Top