on 31-12-2021 11:47
Since Virgin Media downgraded My virgin Media ( Virgin Media called it an upgrade ) no longer able to use Virgin Media Apps ( Go , Connect etc ) on my laptop. Says iphone and ipad only. While on holiday in USA could check program listing etc and update recording, both new and existing.
Also found new website almost useless. Used to be usable. Can only get to apps if not logged into account.
on 31-12-2021 12:10
on 31-12-2021 12:52
on 31-12-2021 12:54
on 31-12-2021 14:05
Interesting. I have an HP laptop and a Chromebook. On the Chromebook can go to Google App Store , download Virgin Media Apps
which then display an open option. Can open app , connect to virgin account , but cannot complete connection to hub,
because cannot scroll window to get to enter address. May have worked on my first Chromebook which did have a scrollbar.
On the HP laptop can go to Google App Store , download Virgin Media Apps but no open option displayed.
Sounds like problem is with Microsoft. I have had similar problems in the past, with apps which do not run windows 10 but did on 9.
on 31-12-2021 16:28
Hello @miker0,
Welcome back! Thanks for posting.
I am sorry for the issues with your laptop.
We are unable to help with 3rd party devices, please contact Microsoft regarding this.
Many thanks,
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