on 08-12-2021 01:50
My Virgin Media app on OnePlus 7 Pro is suddenly not working.
When you click on app logo moves for a bit an then freezes.
Any ideas how to resolve issue ?
Thank you for all help.
on 08-12-2021 08:44
Hi @jaburmester,
Thank you for your post regarding the My Virgin Media app not working on your phone, I'm sorry to hear this is happening. Please can you try deleting and re-installing the app on your phone and let me know how things are working for you after this.
Best wishes,
Serena
on 08-12-2021 10:09
After uninstalling app and reinstalling it all is OK.
Thank you for help.
on 08-12-2021 12:38
Ah, fantastic! I'm glad to hear the My Virgin Media app is running okay for you now. Thanks for letting me know!
Best wishes,
Serena