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My Virgin Media Account App iOS (v14.0.765)

Reece11
On our wavelength

on ‎13-01-2022 13:45

Hi, I recently downloaded the updated version of the app, but for some reason when I tap (Broadband, TV & Phone) the app just hangs on the red screen and does not allow me to sign in at all. I am using an iPhone 6 Plus and I have iOS version 12.5.5.

 

What could be causing this issue? 

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10 REPLIES 10

Lee_R
Forum Team
Forum Team
In response to Reece11

on ‎17-01-2022 16:35

Thanks for getting back to us Reece11.

We will certainly pass on your feedback regarding the app and your version of IOS.

Regards

 

Lee_R

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