on 21-02-2023 15:46
Moving home. The old account number is deactivated yesterday and I try to register with new account details. However new account is also linked to same email so I failed to register with different email.
How many days would it take for the account number and area reference to be renewed?
The installation date is delayed by 1 month so I tried to log in to see if there is earlier date available.
on 21-02-2023 18:11
Hi there @sesame218, welcome to our forum and thanks for your post.
Sorry to see that you have not been able to view your new account details via your online account. This should usually be transferred over automatically. If this has not been done, I'll send you a PM to confirm your details to help with this.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 21-02-2023 18:21