Keep getting the oops message when trying to access my profile

[aleighen]

Trying to add and update my email addresses in the web app. Keep getting the oops message.

Been on chat over a dozen times, and nobody can sort this.

[Beth_G]

Hi aleighen,

Thank you for your post.

I'm sorry to hear you've been struggling to update you contact details and haven't been able to get some help with this.

I'll pop you over a PM now so I can help get this sorted.

Thanks

[Beth_G]

Hi aleighen,

Thanks for chatting with me over PM.

The time it takes to resolve an IT ticket can depend on a variety of things - I think our IT Team are quite busy at the moment and are having a few issues accessing the system where they need to make changes to resolve your issue. I do appreciate your frustration and it's sad to hear you're thinking of leaving because of this.

Sadly I cannot process disconnections from here but if you do wish to leave, please give us a call on 0345 454 1111 / 150 or text us on 0753 305 1809.

Kind regards