Incorrect email

[abrown91]

Hi

I had my virgin media installed yesterday and the engineer checked my email which was incorrect. I am unable to register for an account or the app until it is updated as I haven’t received any emails with area reference

[Ayisha_B]

Hi @abrown91,

Welcome to our Community Forum and thanks for posting. 

I am sorry to hear this. I'll pop you a PM now so we can clear security and look into getting this sorted for you 🙂

[Ayisha_B]

Thanks for speaking with me via PM @abrown91

I have resent the contract now to your correct email address and you should receive this within 24 hours. 

Let me know if there's any issues.