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Seb89
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I can not register for My Virgin Media

Hi guys,

I have been unable to sign up for My Virgin Media for months now. I have tried on both internet browsers (Microsoft Edge and Google Chrome) and the details are 100% correct.

I reach the very first page where it asks for the last name of the account holder, the account number, and the area code, as well as a check box to confirm that I'm not a robot. The page either refreshes or directs me to a new page saying its not working. This has happened dozens (hundreds?) of times over the last few months. I am now determined to get this sorted.

Can anyone be of any help? 

Thanks!

Seb


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Forum Team
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Re: I can not register for My Virgin Media

Hi Seb89, welcome to our community forums.

 

We would like to take a look at this and get it sorted for you as quickly as possible. 

I am going to send you a private message to confirm a few details so we can do just that.

 

Thanks

Tom_S

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