on 13-06-2022 15:47
I got my Virgin WiFi 2 weeks ago and was unable to sign up for an account at the time. I read the answers on here which said things like go away and come back or wait 48 hours. I have now done all of these things and I still cannot set up an account.
on 13-06-2022 17:52
Thanks for your post.
Sorry to hear about the issue with your online account.
I can look into this for you.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.