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Disconnected - you're not with virgin media anymore

mkmidthun
Joining in

Hello,

When I go to view my bills in the app, I just get a message that says you're not with virgin media anymore. I did however receive my most recent bill (incorrect amount, but that's a different problem) on 8th January, so clearly I am. Anyone had this issue before?

Ta,

Marte 

1 REPLY 1

David_Bn
Forum Team
Forum Team

Thanks for your post on our Community Forums @mkmidthun and a very warm welcome to you!

I'd be happy to look into this for you and advise you further once data protection has been passed

Check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn