Change account number

[Frank88]

Hi i need some assistance to swap my account number so i can view my account

[Natalie_L]

Hi Frank88, 

Welcome to the Community and thank you for posting. 

I am sorry to hear you are having some issues with your account number. 

Can you please expand on what it is you need assistance with and we will do all we can to help? 

Thanks, 

[Frank88 · Accepted solution]

I made a order online then i cancelled it within 14 days and i signed up again via door sales rep using the same email address so when i log on it still has the old account number that got cancelled and not the new one 

[Natalie_L]

I see, thank you for confirming. 

We can attempt to transfer the details over to your new account. 

To do this, I will just need to take a few details via private message so I will pop this over to the purple envelope on the top right of this page now. 

Speak soon,