on 12-05-2022 15:33
I cant register on the virgin media connect app it keep saying " cant use this password " I have met all the requirement for a strong password but still no joy I have also deleted the app and reload it but still cant register.
on 13-05-2022 13:27
Hi richierich444,
Thank you for reaching out to us in our community and welcome, sorry to hear you haven't been able to sign up for the Connect app, this is something you log into with the same details as your Virgin Media Online Account, do you already have this set up and able to log in?
Regards
Paul.
on 13-05-2022 14:49
Hi I've tried to open a online account as well and it's saying the same I have also tried it on deferent devices.
on 13-05-2022 17:57
Hi richierich444,
I will be happy to help, I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.