I was running the My Virgin Media app (don't recall which version) on my Samsung Galaxy S8 and all was well until it stopped working last month. I Uninstaller it but when I try to download the current version of the app from the Google Play store I receive the message: "Your device isn't compatible with this version.". My phone is a stock (not rooted) device running Android v7.0. I shouldn't be having this problem. Kindly advise.
Same issue here on a Samsung S7 Edge - "Your device isn't compatible with this app". I can download it to my work phone though which is another Samsung (J5 but on Android 6). This must affect a large number of Samsung users on the S7 and S8!