Cancel engineer appointment

[franka]

Hi

I have tried to cancel an engineer appointment for 24 October via rhe "Virgin Media App".

I have had no confirmation E-mail so am not sure if the cancellation was completed or not.

Can you please confirm for me.

[Paulina_Z · Accepted solution]

Hi @franka,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues confirming if your engineer appointment has been cancelled. 

If the appointment is no longer showing on your online account, than this will confirm that it has been cancelled. However, I'll be more than happy to look into this further for you and confirm this via Private Message.

Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.

[Paulina_Z]

Hi @franka,

Thank you for coming back to me via Private Message. I'm glad that I was able to help confirm your appointment cancellation.

If you need any further help or assistance, please let us know. We're here to help. 🙂

Thank you.