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Can't log into broadband account

Ant182
Joining in

Hi, I am a new customer. Had my services activated and couldn't be happier, but I created my account using the email I signed up with, everytime I try to log in I recieve an "oops something went wrong on our end" message. I managed to get into the mobile app, but that doesn't show that I have any services. I have tried different browsers, mobile and pc, clearing cache and cookies to no avail. I tried to change password, but it wouldn't allow me. Can anyone help?

10 REPLIES 10

Thanks for coming back to us @Ant182

Please could you try to clear your browsers cache or a different device and try to login to your account once again?

Regards,

Steven_L