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Can't create VM online account - password can't be used

Bettercallsaul
Joining in

Hello there,

As per the title, I can't seem to find a way to create an online account as the system would not accept any password I choose.

Every password meet all the requirements. I tried to clear cookies and everything, tried different browsers, devices. Nothing seems to work.

Could you kindly let me know how to get around this?

Thank you. 

11 REPLIES 11

Hello there,

Two months went by and I still cannot activate the account because of the usual "You can't use that password" issue. 
With multiple tickets raised to IT, I am beginning to believe I will never ever have a simple online account. Pretty incredible this can happen in 2022.

Who do I have to contact to have this problem solved? Clearly I'm another customer let down by a huge company with the worst system ever. 

Hi @Bettercallsaul, thanks for your post and I'm sorry that this is still ongoing.

I'll drop you a private message within our already established private messaging conversation.

Kindest regards,

David_Bn