2 weeks ago
Hi, does anyone know the area reference number for NN10?
Welcome to the forums The Area Reference for that area is 31
Hope that helps!
Katie - Forum Team
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Thanks for your help with the area reference number Katie, I couldn't find it anywhere.
I'm trying to register so I can use the mobile app.
The next registration (mobile app) problem I've encountered is the account number. I have a 10 digit account number and the registration data field requires and is restricted to a 9 digit number??
Does the account number start with a 0? Where are you getting your account number from? Have you tried to register your initially through the website?
As once you you've registered here you should be able to sign in through the app with the same login details.
My account number starts with an F
Yes, registered via the website ok, it's the mobile app registration that's the problem
Apologies, just to correct that.
It's the same issue via the website.
I was getting confused with the registration for this community chat forum.
How have you gotten that number? If the number starts with an F that is usually an internal order or fault number that we use.
I am going to send you a PM to discuss details so I can check this for you.
It was quoted as the account number on my first bill, which was emailed. Same number again was referenced in the DD confirmation letter.
Do you have the details you need to PM me?