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App showing weong account number

meany84
Joining in

Hi my app has my account number wrong it appears to be only the last digit of the account number that is wrong. How do I get this corrected ?  

2 REPLIES 2

Tom_W1
Forum Team
Forum Team

Hi @meany84 thanks for your post although I'm sorry to hear of your concerns raised here.

This can sometimes happen when you've moved addresses, or you've left and re-joined us for example (it can go from 01 to 02, or 02 to 03).

Please allow me to send you a PM however so I can look into things further for you. Kindly expect the PM from me to arrive shortly and respond directly when you can!
Many thanks

Tom_W

Tom_W1
Forum Team
Forum Team

Hi @meany84 - I have sent you a PM but please feel free to ignore this from me.

I can see you're exchanging messages with 2 colleagues about these issues and reached out to them earlier, so respond to both of them directly, there's no need for me to get involved here.

Many thanks

Tom_W