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Wilhood
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Account number

Hi

I have just had my broadband fitted and I am trying to set up my online account so I can use the virgin media app, the problem is I do not know my account number, I wasn't given a starter pack or email with the account number, how do I go about getting my account number?

Thanks

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Forum Team (Retired) Kaz_A
Forum Team (Retired)
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Re: Account number

Hi Wilhood

Thanks for taking the time to get in touch with us about the account number.

If you don't have this we can request this is sent securely to you via the post.

Let us know if you still need this and if so pop back to me via the PM I have sent on the top right so we can arrange this for you,

Kind regards,

Kaz


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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