Hi @Tugbydog,
Welcome back to our Community Forums! Thank you for your post and sorry to hear that you're having issues viewing your bills!
Have you taken a look at our How To View Your Bill page to see if this can help with your query?
What QR code are you scanning? Is this on your paper bill?
If you're having issues accessing your online account, please let us know so we can assist further.
Thank you.
