on 27-07-2022 01:26
my phone broke and all of my passwords ect and everything was on there and its taken me a cpl mths to get it all fixed now i couldn't approve payments on my bank etc so my account went into default not i cant call the 789 to reactivate it after paying the outstanding bill
on 27-07-2022 09:19
Hi there @Nicola36
Thank you so much for your first post to our community forums and welcome to the team! It's great to have you here.
I'm so sorry to hear that you have faced this issue with your mobile account, I'd be happy to take a closer look into this with you via a PM.
Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
Thank you.