Virgin Media Community

[Shir786]

I've ordered new SIM ( on SIM only contract) yesterday after losing my phone but with bank holiday it is too take long. Can I get another virgin SIM  locally  And ring customer services get my number transfered to this new SIM.

[Corey_C]

Thanks for your post and welcome to the Community Forums, Shir786,

Sorry to hear that you have lost your phone. We can order a replacement SIM for you, I have sent you a private message to confirm your account details. Unfortunately, we no longer provide local shop services.

Cheers,

Corey C