If I understand you correctly, you are saying that the developers believe that the online web version has been fixed, and just the mobile app requires more work?
I am not using the mobile app (I have a nokia and the app isn't available on Windows) - I am only using the online web version and it definitely is not working. I am using Windows 10, and have tried with Google Chrome and IE. I have cleared my cache several times and it still does not work.
My account has two phone numbers on it which, as many members have previously reported, seems to be common to those of us who cannot access our "recent usage".
The "fix" that was deployed on Friday evening should've fixed the issue with people logging in to the web version, however since it was deployed it's become obvious that this made no difference. So for now, both the web version and the app version are still being worked on.
There is a common pattern. My accounts which have only 1 mobile number work fine. The account which has 2 mobile numbers against it, wlays comes back wtth the "Oops . Something went wrong" message when the View Recent Usage is clicked.
And this appears to be common to other people who report the problem.
Since they've said they had put a fix in I've noticed that regarding the Web email and password login it goes to a black screen while it attempts to load, you can either wait or go to menu and hit the cross to stop the page loading, in my case doing this quickens the loading page so you can enter your email and password.
Like I say this just started since they apparently put in a fix for those having issues with the recent usage.
Thanks, paperclip. Just confirming. Do you see the "fix" has resolved something ? For my part, I just re-tested and still getting the "oops" via various devices and browsers. Hence any fix has not solved the issue in my case .