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Charlie_t
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mobile account

I cannot access my virgin mobile account it does not recognise my mobile number and I cant remember the password What should I do or who do I contact

 

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Forum Team (Retired) Rich_B
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Re: mobile account

Hi Charlie_t,

 

Welcome to the community and thanks for posting. Sorry about the troubles you're experiencing trying to access your mobile account.

 

I'll send you a private message to see if I can get to the bottom of this for you. To view this click on the purple envelope on the top right.

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team

Can make calls, but no data? Check your "Virgin Mobile APN settings"

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