Ordered an iPhone X and all seems well but given my delivery date is fast approaching with no further information I have that 'oh dear here we go feeling'. I tried to login to the web portal but always get the message below. Has anybody had their phone delivered on the date given by Virgin or had success in tracking their order.
We’re sorry that you are unable to log in to Your Account at the moment.
If you have recently ordered a new Virgin Mobile phone or SIM and were super eager to get going, it might be that we are still verifying your details. This should be resolved soon, so please try again shortly.
However, if the issue persists or you’ve been registered for a while, please give us a call on 0345 6000 789* for more information.
*Please note standard charges apply. Please check with your network operator for rates.