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Kharel_parash
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Message 1 of 14
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iPhone X Delivery Date

Has anyone idea on When will be the earliest possible delivery of 256 space grey? I ordered one on 28th oct. I am going overseas on 5 th dec and I m worried if I don’t get my phone delivered before that.
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MJC_OK
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Message 2 of 14
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Re: iPhone X Delivery Date

What date did it say on your order confirmation screen?

I ordered my 64GB Silver on 26/10 and it said delivery would be on 11/11. Unfortunately I have no way of checking or tracking this because the Virgin Mobile website is absolute trash, and I can’t register until I have a phone number. I was told I should have been assigned a phone number on Monday (still haven’t) and should receive a SIM on Tuesday (I still haven’t)

What kind of system is this? Surely I should be given an order number that I can track whether I’m registered or not?
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Forum Team
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Message 3 of 14
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Re: iPhone X Delivery Date

Hi Kharel_parash and @MJC_OK,

Sorry to hear that you haven't received an update on your iPhone X order. Have you had more information about the delivery for the handset since your posts?

 

 

 


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MJC_OK
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Message 4 of 14
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Re: iPhone X Delivery Date

Hi

Nope, hadn’t heard a single thing from VM after placing my order. I did call, and they said it would possibly be here this weekend but weren’t confident


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Message 5 of 14
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Re: iPhone X Delivery Date

Hi MJC_OK,

If you would like for me to check this for you, I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.


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Wsattar
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Message 6 of 14
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Re: iPhone X Delivery Date

I'm in the same boat - ordered on 28/10 with expected/estimated delivery of 11/11. This is in 2 days but as of yet i've not heard anything to confirm whether it is going to be arriving in 2 days or if its even in stock. Had no order ID just a direct debit mandate and the online system won't let me log in to check anything either - so i'm sat in limbo with no phone or sim wondering whether i should just order with someone else at least that way I will know when i'll be receiving it.

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MJC_OK
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Message 7 of 14
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Re: iPhone X Delivery Date

Terri confirmed to me that mine was still due to arrive on Saturday, but unfortunately I can’t get rid of this nagging feeling.
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Wsattar
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Message 8 of 14
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Re: iPhone X Delivery Date

Doesn't seem a great order process - no way to track your order or even see what you've ordered.

I've heard nothing to say mine will be the 11th but nothing to say that it won't be so I guess i'll just have to sit and hope.

Just a bit poor as you're not kept informed at all - if it's not going to be this weekend and significantly delayed i'd rather know so i can make other arrangements as my current contract has already expired.

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MJC_OK
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Message 9 of 14
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Re: iPhone X Delivery Date

Yeah, when you’re used to places like Amazon etc and you can see everything that’s happening, it’s quite a shock to the system to then be left in the dark - you just have to wait for a text from Yodel now and that’s literally the only way to know if it’s coming or not
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gaz46uk
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Message 10 of 14
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Re: iPhone X Delivery Date

Is it possible to check my order status as well.  My delivery date is fast approaching and I still haven't heard anything apart from a signed direct debit mandate went through.

Thanks,

Gary

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